Jeetwine's Privacy Policy — Your data, our responsibility

1 How We Collect Information

Jeetwine deeply respects your privacy. When you register on our platform, place bets, or use any of our services, we collect certain necessary information — solely to provide you with a better and safer experience.

Jeetwine collects information in three main ways. First, directly from you when you fill out a registration form or contact support. Second, automatically as you use the platform — data such as your IP address and device information is recorded. Third, transaction-related information is collected during payment processing.

• Information submitted via the registration form is stored directly on our secure servers
• A record of every transaction is retained for security verification purposes
• Live chat and email communication data is used to improve support quality
• Device and browser data is used for security verification and fraud prevention

2 What Information We Collect

Jeetwine only collects information that is necessary to provide services, verify identity, and ensure security. A detailed breakdown of this data is provided in the table below.

3 How We Use Your Data

Jeetwine uses your data only for specific and legitimate purposes. We never use your information for unnecessary purposes without your consent. All the ways we use your data are clearly set out below.

• Creating your account, verifying your identity, and ensuring secure login
• Processing deposits, withdrawals, and other financial transactions
• Ensuring the fair operation and outcome integrity of betting and gaming services
• To detect and prevent fraud, money laundering, and other illegal activities
• Providing customer support and resolving complaints and disputes
• Fulfilling legal obligations and preparing regulatory reports
• To personalize your platform experience and improve service quality
• Sending relevant offers and promotions with your consent

You can opt out of marketing communications at any time — through your account settings or by emailing support@jeetwine.biz.

4 Data Sharing Policy

Jeetwine never sells your personal information to third parties. This is a core commitment we never compromise on. That said, there are a limited number of situations where sharing certain information may be necessary.

• Payment Processor: Necessary data is shared with payment providers such as Mobile Pay and Nagad to process transactions
• Legal Obligation: Disclosure of data is legally required when ordered by a court or requested by a regulatory authority
• Game Providers: Limited data is shared with software providers to run specific games
• Security Partners: We work with specialist fraud prevention organisations under confidentiality agreements

5 Cookies & Tracking Technologies

The Jeetwine website and app use various types of cookies and similar technologies. Cookies are small files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled
• Functional Cookies: Used to remember your preferences (language, region)
• Analytics Cookies: Helps improve our services by analysing how the platform is used
• Marketing Cookies: To show relevant ads and offers — you can opt out at any time

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6 Data Retention Period

Jeetwine does not retain your data indefinitely. We only keep information for as long as it is necessary and legally required.

7 Your Rights

Every registered user on Jeetwine has fundamental rights over their own data. We respect those rights and actively support you in exercising them.

• Right to Know: You have the right to know what information we hold about you
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data where no legal obligation requires its retention
• Portability: You have the right to receive your data in a portable, easy-to-read format
• Right to Object: You may object to the use of your data for specific purposes
• Consent Withdrawal: Marketing consent can be withdrawn at any time

8 Child & Minor Protection

Jeetwine strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any data from minors.

If a parent or guardian believes their child has registered on Jeetwine, please contact our support team immediately. We will investigate and take prompt action, including deleting all collected data.

9 Third-Party Links & Services

Jeetwine's platform uses software from certain third-party game providers. These services operate under their own privacy policies.

• All third-party service providers are contractually bound to comply with jeetwine's privacy standards
• Only the minimum necessary data is shared with third parties
• Payment details are sent to the payment gateway in encrypted form
• We will notify you immediately in the event of any third-party data breach

10 Security Measures

Jeetwine uses industry-leading security technology to protect your data. Our security team monitors systems around the clock to detect any suspicious activity.

• 256-bit SSL/TLS Encryption — All data transmissions are fully encrypted
• Two-Factor Authentication (2FA) — An extra layer of security for your account
• Firewall & Intrusion Detection — Prevents unauthorized access
• Regular Security Audits — Regularly audited by independent third-party experts
• Data Backup System — Regular backups stored across multiple secure locations

11 Privacy Policy Update

Jeetwine may update this privacy policy as needed. Revisions may occur due to business changes, legal requirements, or technical improvements.

• Registered users will be notified by email of any significant changes
• Any updated policy will be shown at the top of this page with the effective date
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• Previous versions are archived — you can access them on request

12 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our dedicated privacy team. We take all privacy requests seriously.